All sales are final. Returns and exchanges are accepted if the wrong item was shipped to you. Shipping is through USPS. It is suggested that you choose insurance and tracking for your item at checkout. 
KG Resin Design is not responsible for any lost, stolen, or damaged packages once it has left our possession .
If you have any questions please contact us via email or our contact link.
Please remember handmade art is beautifully imperfect. 
Your satisfaction is our number one priority.